Observing Human Behavior
Observing your behavior and identifying Driving Forces (motivators) are essential as your coach.
Becoming familiar with your behavior and what motivates you (why do you do what you do) will allow me to “enter your world”. By asking questions and understanding your behavior and motivators, we become a team “on the same wavelength” ready to help you improve your life!
Besides my own 5 senses there are tools available to me in getting to know you. One of the most valuable tools, and one that I am certified in, is the discipline of DISC.
The study of DISC has evolved and been reinterpreted many times. While different interpretations use different terminology, the basic tenets of DISC are very consistent throughout most models.
DISC is built around four unique behavioral styles, and how the unique qualities of each impact the way we approach people, tasks and the entirety of our daily lives.
To fully understand DISC, it’s important to understand how the four individual components work together to create the whole. While a typical person may have one or two dominant characteristics, it’s the combination of the four components of DISC that defines a person’s behavior. The four components of DISC create a “behavioral makeup” unique to every individual.
The four components of DISC are defined as Dominance, Influence, Steadiness, and Compliance. A high score indicates a strong tendency toward a particular behavioral style. In the universal language of DISC, there is no good or bad. Being “high” or “low” doesn’t indicate positive or negative; it simply indicates where a person falls on the vertical continuum of the DISC graph.
Behaviors fall into two categories: Natural and Adapted. Natural behaviors are those behaviors that occur the majority of the time in a person’s natural element. The adapted behavior is how a person may intentionally alter behavior to better fit into a certain situation, such as a workplace, or to achieve a specific outcome. The more a person adapts their behavior, the higher the likeliness for fatigue, since it is a departure from their more comfortable natural state.
What is a Motivator/Driving Force?
It’s what makes a person get out of bed, excited for the day. It’s the hidden force that energizes you to tackle your career with enthusiasm and ambition. It’s a drive we feel internally compelled to fulfill. It is why we do what we do. It’s so innate within each of us, however most of us never learn how to define it and harness it. When your Driving Forces are satisfied, you feel engaged, rewarded and energized. People who are passionate about what they’re doing perform at a much higher level.
DISC and Driving Forces are 2 foundations of identifying the most important characteristics about you. In addition, we also have specialized assessments to be taken to assess special areas of you. These include:
Emotional Quotient (EQ): EQ measures emotional intelligence, or your ability to sense, understand and effectively apply the power and acumen of emotions to facilitate high levels of collaboration and productivity.
DNA: An individual’s hierarchy of competencies, or DNA, is key to their success, and knowing what they are is essential to reaching their goals. This report is designed to assist in managing and developing a career. For many jobs, personal skills are as important as technical skills in producing superior performance.
Acumen: Acumen Indicators are designed to help individuals truly understand themselves, how they analyze and interpret their experiences. A person’s acumen, keenness, and depth of perception or discernment are directly related to performance.
Sales: Learning what your customers need is a winning formula to create lifetime value. Achieve this by knowing these answers:
– Can they sell?
– Do they understand the sales process?
– Are they treating each sales situation the way top salespeople do?
Sales Skills Index answers these questions and more while ensuring your sales team handles each sales opportunity with precision and care.
Assessments can help you understand yourself, your employees and potential hires. Let’s discuss how best to use these for you